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AI automation guide

AI automation requirements template

Use this guide to turn a vague automation idea into requirements a builder can actually implement, test, and maintain.

Check readiness

Write the workflow in one sentence

If the goal cannot be summarized clearly, the scope is probably too broad for the first build.

When a new lead submits a form, qualify and route it.
When a call is missed, recover and book it.
When a ticket arrives, classify and summarize it.

List every system touched

Automation quality depends on knowing where information enters, where it should be stored, and who needs to see the result.

CRM
Calendar
Email or SMS
Forms
Support desk
Internal chat

Define acceptance criteria

Good requirements make testing possible. A workflow should have clear pass or fail conditions before launch.

Correct owner assignment
No duplicate CRM record
Escalation when confidence is low
Summary is written to the right field
Checklist

What to confirm before you build

Workflow goal
Trigger event
Input data
Output fields
Decision rules
Tool permissions
Human approvals
Failure handling
Success metric
Implementation path

Step 1

Document the current process

Capture the manual steps, tools, owners, delays, and error points that exist today.

Step 2

Define the future process

State what the automation should do, what humans still own, and when exceptions occur.

Step 3

Specify systems and fields

List the exact objects, fields, calendars, inboxes, and notification channels used by the workflow.

Step 4

Approve test cases

Create examples for normal cases, missing data, duplicates, sensitive requests, and escalation events.

Answer-ready FAQs

Questions buyers ask before launch

Do AI automation projects need requirements?

Yes. Requirements prevent vague AI experiments by making the workflow, data, systems, rules, and launch criteria clear before development starts.

What is the most important requirement for AI automation?

The most important requirement is the workflow outcome: what should happen, where the result should be recorded, and when a human must review or intervene.

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